My brokerage only let me trade between 930 and 4... I put a stop order and it didnt get filled. Is this the norm..thanks
Stop orders pretty much always get filled, unless it was a stop-limit order. A plain ole stop order converts to a market order once the stop price is met. What time did you place the order? Did you get a confirmation that your brokerage took the order? What time did your stop price get hit?
Another thing to check is your brokerage settings. I once had a brokerage many years ago that set a default 5% rule that if the market changed more than 5% your stop order would be ignored. You could call your broker to lift the default 5%, risking the possibility that in a dramatic fall (or rise) the price would leapfrog over your stop by 20 points and you'd be stuck with a huge market price gap from your stop price.